Measuring RFId benefits in the supply chain

RFId systems show great potentials enhancing supply chain performances. Some of the major retailers in the World (Wall Mart, Metro Group, Tesco) made sounding campaigns promoting the benefits they were able to attain. Despite the increase in the number of researches on RFId benefits, a study investigating their measurement in the supply chain context is still lacking. This paper aims at identifying and measure RFId benefits by designing three tools: (1) an RFId oriented Performance Measurement System for the identification of all RFId related supply chain performance indicators on the base of the SCOR Model. (2) A benefits-processes-measures matrix linking the benefits identified in literature with SCOR model process to identify supply chain measures impacted by the RFId system implementation. (3) A reference framework summarizing benefits measures. 1 Università Carlo Cattaneo – LIUC, Castellanza (VA), Italy, [email protected]. 2 Università Carlo Cattaneo – LIUC, Castellanza (VA), Italy, [email protected].